We had a leak in our main water pipe and toilet shut off valve. Called Polite Plumber and they had someone out next day. They said between 11-1 and he was there right at 11. He even found an error the town did when they installed a new meter.
Once they came to actually do the repair both guys were also on time and were done a little over an hour later. They were both very professional, didn't leave a mess and very efficient. Polite plumber has earned a repeat customer here and I highly recommend them to anyone needing plumbing work done
I called for emergency service on my the first time since they answer the phone it was pleasant service tech he came in within an hour This company is awesome. Service techs know their stuff. Like the company says polite, which they definitely are. They treat your home like it’s theirs. A little expensive, but you don’t mind when someone is reliable and knowledgeable Zack and Bobby did a great job and in a matter short time had the water running. Highly recommend The Polite. Plummer
I couldn’t be happier with this service- they were extremely prompt in offering an appointment, and Kristin, who answered the phone was helpful and professional. The two plumbers who came were polite, efficient, and addressed my issue very quickly. I’d recommend Polite Plumber to anyone who requires plumbing help!
The second time using the very professional workmanship of The Polite Plumber Co. in Ledgewood NJ, this time replacing a faulty hot water mixing valve. The workers are totally professional, accurate in their workmanship, doing things right the first time, and with very sound costs. Highly recommend them for all plumbing needs. Shout out to Tom B and Jim R. Thank You!
This company is awesome. Service techs know their stuff. Like the company says polite, which they definitely are. They treat your home like it’s theirs. A little expensive, but you don’t mind when someone is reliable. Zack the tech was awesome.
I called today at 12:30 and my technician was here at 1 PM Promptly resolved my issue and decided I didn’t need to spend extra money on an issue he thought was a problem. He ended deciding that it wasn’t a problem. Totally recommend the Polite plumber
the pilot plumber does exceptional work, high quality, on time,
very knowledgable. Jeremy did an outstanding job doing repairs in my home. Thank You Polite Plumber-I appreciate you.
Very satisfied with the service! Bob installed a new toilet in our home expertly — left room neat after the work and was very “polite” as promised! Highly recommend this business!
I received a call prior to appointment time, letting me know tech was on his way; tech was right on time, answered all my questions, went over fees for each requested service, and answered all of my questions before he started. This tech was very professional and did a great job. I couldn't be more pleased. I would highly recommend this business.
Had our water heater leak on Friday night. They showed up on Saturday and took care of the warranty replacement and installation. The technician was friendly and professional and explained everything. Would definitely recommend! Thanks!
I called the Polite Plumber because the customer service from my propane company is just terrible. After getting totally frustrated with their pricing, scheduling, and inattentiveness, I called the Polite Plumber. What a great decision that was! My technician was James, who arrived even sooner than promised, and he was very courteous and explained to me the problem with my water heater. A part was needed to fix the problem, and James came back to my house at the end of his day, with the new part, and installed it. He ran some tests and answered some more of my questions. I was also having a problem with my furnace, and James even recommended a heating specialist! Overall, a great experience, very fair pricing, and excellent customer care. I will definitely use the Polite Plumber again, and recommend them to friends. Thank you very much!
Since moving to our house in 2006, we had been trying to find a plumber in the area who was responsive and reasonably priced for any plumbing issues we had. We recently had trouble with our master shower and decided to contact The Polite Plumber. Best. Decision. Ever. Not only did they get back to us right away, they made an appointment that was convenient for us (not them) and were much more reasonably priced than other plumbers in the area. They arrived when they said they would, did an amazing job, and cleaned up as if they had not ever been there. THANK YOU KIM and everyone at The Polite Plumber! You have life-long customers!
After barely owning my new house for 2 weeks, I had a pipe burst in my heating system. On a Saturday morning, I was running around calling as many different places as I could to find someone to help fix the issue. The Polite Plumber was not only the first company to call me back, they were also quick to arrive. They fixed the issue as well as offering several ways to prevent it from happening in the future, and gave us an abundance of information regarding how the whole system worked so that we had a solid understanding. I would definitely recommend them, and will be using them in the future.
The Polite Plumber arrived exactly when he said he would. In this day and age, that's good for 3 stars in and of itself. The technician diagnosed and fixed the shower faucet quickly and effectively. The price quoted was the price he charged. We are new to the area and got lucky! I recommend The Polite Plumber.
The Polite Plumber is fantastic. Willy came for an estimate on several issues. He calmed me down and gave me a reasonable price. The work was done on time and very neatly. I trust them with all my plumbing work. Kim, in the office, is always a joy to deal with.
I was very very pleased with this company. They answered the phone and made an appointment right away and actually showed up. I have had bad experiences with other plumbers that don't show up. Kim was very pleasant and helpful, and James came on time and was very courteous. The pricing was very fair. I highly recommend this company!!!!!
Ever since my first experience with The Polite Plumber, I've been impressed. The office staff (Kim) is extremely pleasant. She asks for what your needs are, confirms it to ensure that there is no misunderstanding, and then gives you an estimated time that a technician will arrive. Every time I've called them, they have been on time and on the same day, even if I call them later in the afternoon. The technicians review the problem, give you an up-front price, and then set about their work. When they leave, the work area is clean.
Today, my wife had her first experience being home during a service call. She was HIGHLY impressed with the professionalism of Paul and how detailed he was in explaining the service, cost, warranty, available service plan, etc. As a result, she urged me to sign up for the service plan, which included a full home plumbing inspection.
I highly recommend them to anyone needing plumbing services.
Great service and knowledgeable professionals. They have been here a few times for different jobs. Always professional, on time, and prices are reasonable.
As first time homeowners, we have called upon The Polite Plumber multiple times, and each time they have exceeded our expectations. Our house would not be a home without them!
My parents have used The Polite Plumber for several years and have always had great experiences with them. When my husband and I found a leak in our first home, we decided to give them a call. The office staff was professional and made it easy to set up a service call. When the crew arrived, I was greatly impressed with their professionalism. My husband had to work during the appointment and I was apprehensive about handling the repair alone, but James took the time to explain everything to me and truly made me feel comfortable. I would highly recommend The Polite Plumber to my friends and family.
Finally truth in advertising! They're not kidding when they say Polite. They arrived at my house on time, spotted the trouble immediately, gave me a fair price for the repairs, then waited for my Condo Association to come and open and close the needed valves so the work could be completed. Courteous, efficient, punctual and fair priced, what more could anyone ask for.
If I ever am in need there is ONLY one call I'll ever make. I highly recommend their services to anyone, and have already directed several of my friends and family to them.
I called them 2 days before Thanksgiving with several problems that had been building up. They were able to get a plumber over the next day and he fixed everything. As the name implies, the lady who answered the phone and the plumber who came out to the house were more than polite. Quite nice in fact. The plumber also gave me plenty of advice on how to keep the plumber away in the future by doing some maintenance things myself.